The short, useful part
You can read every article and use every printable without an account. Printable entries stay in your browser. If you email us, we use your message to deal with your request. The optional will kit page, described below, is separate from those resources.
Who is responsible
Family Center Newsletter (“we”, “us”, or “our”) publishes the website at familycenternewsletter.com. We are responsible for personal information handled for this publication. Privacy questions and requests can be sent to info@familycenternewsletter.com .
This notice describes our website and communications with us. A third-party website you choose to visit has its own privacy practices.
Information we handle
| When | Information | Why it is used |
|---|---|---|
| You visit the site | Hosting systems may process your IP address, requested page, date and time, browser information, and technical error information. | Deliver pages, maintain security, and troubleshoot availability or errors. |
| You email us | Your email, any name you provide, your message, attachments you choose to send, and our replies. | Respond to your question, investigate feedback, or handle your request. |
| You request the will kit | If you submit the will kit form, we send whether you have a written will, your first and last name, phone number, email address, province, and the passkey you create. The submission also includes the page address, referring page, browser information, an IP address requested for that submission, a TrustedForm certificate address, and, when those values are present in the page address, a country flag and an ad serial. | Process the kit request and allow the phone, email, or SMS contact described on that form, including contact by an insurance agent or insurance company. |
| You use a printable or search | Your entries and search terms are handled in the open page by your browser. | Display matching resources, format a printable, or create a file you choose to download. |
The site does not transmit printable entries or local search text to us. It does not save those entries in site cookies or local storage. Your browser, device, print service, or chosen storage location may retain files or information according to its own settings.
Topic links may include a broad category in the page URL, such as “at home”. Like other requested URLs, that category may appear in hosting logs. It is not a profile or a request for family details.
Cookies, tracking, and external services
The newsletter, guide, and printable pages do not use advertising pixels, cross-site trackers, third-party analytics, embedded social feeds, or third-party font services. Those pages do not set cookies or use browser storage to identify you.
The optional will kit page loads the Meta Pixel to record a page view, the two request steps, and a lead event when the processing service reports the request as accepted. It also loads TrustedForm to create a certificate address for the consent shown on that form. Those services may use cookies or similar identifiers under their own practices. That page also requests an IP address from a public IP service and includes it with the submission.
Hosting, network-security, or email providers may process technical information needed to deliver and protect their services. Browser caching and technical provider logs are separate from the editable worksheets, which remain in your browser unless you print or download them.
When you follow an external link or open an email link, the receiving website or your email provider handles information under its own policies. External links are not loaded as embedded content on our pages.
Newsletter reading and email
Our newsletter editions are available to read on this website. Reading an edition, downloading a resource, or emailing us does not subscribe you to an email list and does not require the will kit form. The optional will kit page asks for contact details only if you choose to submit it.
We use an email you send us to respond to the subject you raise, not as automatic permission to send unrelated marketing. Any future optional signup would need its own clear notice about the information requested, the purpose, and how to withdraw consent.
How information may be shared
We may use hosting, email, and technical-support providers to operate the publication and handle correspondence. They may process information needed for those services. The newsletter pages do not sell or rent personal information. The will kit page sends that request, including contact details, to a request-processing service, and the Meta Pixel on that page communicates with Meta. Contact may follow the consent text on the form.
We may also disclose information where required or permitted by applicable law, to respond to a valid legal request, or where reasonably necessary to protect the security of the site or address unlawful activity.
Service providers may process or store information in Canada or another country, where different laws and lawful access requirements may apply. Contact us with questions about the providers relevant to your interaction.
Retention and safeguards
We retain correspondence only for as long as reasonably needed to respond, follow up, maintain an appropriate record of the matter, or meet applicable legal obligations. Technical logs and backup copies may follow our service providers’ retention schedules. We do not keep completed printable pages because they are not sent to us.
We take reasonable steps to limit access to personal information and protect it against loss, misuse, and unauthorised access. No website, email system, or method of transmission can be guaranteed completely secure. Please do not send sensitive personal information by email when it is not necessary for your request.
Children and family information
This publication is intended for adults, including parents and caregivers. Activities may be shared with children under appropriate adult supervision, but we do not ask children to submit personal information, create accounts, or contact us.
Please avoid sending children’s names, photographs, school information, or private family records. If you believe a child has sent us personal information, contact us so we can review the situation and take appropriate steps, including deletion where appropriate.
Your choices and requests
Depending on the laws that apply to your situation, you may request access to personal information we hold about you, ask for a correction, withdraw consent, request deletion where available, or raise a concern about our handling of information. Email info@familycenternewsletter.com with “Privacy request” in the subject line.
We may ask for limited information to verify your identity before disclosing or changing records. We will explain any applicable limits, including information that must be retained, and respond within the time required by applicable law. Withdrawing consent does not undo processing already lawfully completed.
You can also contact the Office of the Privacy Commissioner of Canada or the relevant provincial privacy regulator. Their roles and the laws that apply depend on the circumstances.
Changes to this notice
We will update this notice when our practices change and revise the date above. A material change involving new purposes or disclosures will be accompanied by an appropriate notice and consent process where required. A revised policy is not, by itself, a substitute for consent.